cx444 Privacy Policy

1 Information We Collect

cx444 collects personal data from you in two primary ways: information you provide directly when registering or using the platform, and information collected automatically as you interact with our services. The categories of data we collect are set out below.

Information you provide directly:

• Registration data: Full legal name, date of birth, email address, mobile number, and chosen username and password when you create a cx444 account.
• Identity verification documents: Copies of government-issued identification such as your National Identity Card (NID), passport, or birth certificate, collected as part of our Know Your Customer (KYC) process.
• Payment information: Mobile wallet numbers (bKash, Nagad, Rocket, Upay), bank account details, and transaction reference numbers. cx444 does not store full payment card numbers on its servers.
• Communication records: The content of messages you send to the cx444 support team via email or live chat, including any supporting documents or screenshots you attach.
• Responsible gaming preferences: Deposit limits, loss limits, session time reminders, and self-exclusion periods you configure through your account dashboard.

Information collected automatically:

• Device and technical data: IP address, browser type and version, operating system, device model, screen resolution, and unique device identifiers.
• Usage and behavioural data: Pages visited, games played, bet amounts, session duration, click patterns, and navigation paths within the cx444 platform.
• Geolocation data: Approximate geographic location derived from your IP address, used to verify eligibility and comply with regional access controls.
• Cookies and tracking data: Session tokens, preference cookies, and analytics identifiers. Full details are provided in Section 4 of this policy.

2 How We Use Your Data

cx444 uses the personal data we collect for specific, defined purposes. We do not use your data for any purpose that is incompatible with the reason for which it was originally collected. The table below summarises our key data uses and the legal basis for each.

cx444 may use aggregated, anonymised data — data that cannot be used to identify you personally — for broader statistical analysis, product development, and business reporting. This anonymised data falls outside the scope of this Privacy Policy.

3 Data Sharing & Third Parties

cx444 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. However, in order to operate the cx444 platform and deliver the services you have requested, we do share certain data with trusted partners and service providers under strict data processing agreements. These partners are contractually prohibited from using your data for any purpose beyond the specific service they provide to cx444.

The categories of third parties with whom cx444 may share your personal data include:

• Payment processors: bKash, Nagad, Rocket, Upay, SureCash, Dutch-Bangla Bank (DBBL), City Bank, and BRAC Bank receive the transactional data necessary to process your deposits and withdrawals securely.
• Game providers: Third-party studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive session data required to deliver their games within the cx444 platform.
• Identity verification services: KYC and anti-money-laundering (AML) providers receive identity documents and verification data to fulfil our regulatory compliance obligations.
• Analytics providers: Platform analytics tools receive anonymised or pseudonymised usage data to help cx444 understand how players interact with the site and identify areas for improvement.
• IT and hosting providers: Server hosting and infrastructure partners have access to data stored on our systems as a technical necessity, governed by strict data processing agreements.
• Legal and regulatory authorities: cx444 may disclose personal data to law enforcement agencies, financial intelligence units, or other regulatory bodies where required to do so by law, or where we have a good-faith belief that disclosure is necessary to prevent fraud, money laundering, or other illegal activity.

4 Cookies & Tracking Technologies

cx444 uses cookies — small text files stored on your device — and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to analyse how the platform is used. By continuing to use cx444 after being informed of our cookie use, you consent to the placement of cookies on your device in accordance with this policy.

The types of cookies we use are as follows:

• Strictly necessary cookies: These are essential for the platform to function. They maintain your login session, remember your language preference, and enable secure payment flows. These cookies cannot be disabled without impairing your ability to use cx444.
• Performance and analytics cookies: These cookies collect anonymised information about how visitors use the cx444 platform — which pages are visited most frequently, where users navigate after landing on a page, and whether error messages are encountered. This data helps us improve the platform experience.
• Functionality cookies: These remember choices you have made — such as your preferred deposit method or responsible gaming settings — so you do not need to re-enter them on every visit.
• Targeting and advertising cookies: Where you have consented, these cookies track your browsing activity to help cx444 display relevant promotional content. They may be set by cx444 or by trusted advertising partners.

You can control and delete cookies through your browser settings. Instructions for managing cookies vary by browser — refer to your browser's help documentation for guidance. Please note that disabling certain cookies may affect the functionality of the cx444 platform, including your ability to remain logged in or complete a payment transaction.

5 Data Security & Retention

cx444 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data in transit between your device and cx444 servers.
• Encryption of sensitive data at rest, including passwords (stored as salted hashes) and financial records.
• Role-based access controls that restrict internal access to personal data to only those employees and contractors who require it to perform their duties.
• Regular security audits and vulnerability assessments of the cx444 platform and infrastructure.
• Two-factor authentication (2FA) available to all players for their account login.
• Automated monitoring systems that detect and alert on suspicious access patterns or unusual account activity.

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, cx444 will notify you without undue delay and take all reasonable steps to contain and mitigate the impact of the breach.

Data Retention. cx444 retains personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account data: Retained for a minimum of five years following account closure, to comply with anti-money-laundering record-keeping requirements.
• Transaction records: Retained for a minimum of five years from the date of each transaction.
• KYC documents: Retained for five years following the end of the player relationship.
• Support communications: Retained for two years from the date of the last interaction, unless required for an ongoing dispute or legal matter.
• Analytics data: Anonymised or aggregated analytics data may be retained indefinitely as it cannot be used to identify individual players.

When personal data is no longer required and the applicable retention period has elapsed, cx444 will securely delete or anonymise that data.

6 Your Privacy Rights

cx444 respects your right to control your personal data. Subject to applicable law and certain limitations that arise from our legal and regulatory obligations, you have the following rights in relation to the personal data cx444 holds about you:

• Right of access: You have the right to request a copy of the personal data cx444 holds about you, along with information about how it is being used.
• Right to rectification: If the personal data cx444 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update most account information directly through your cx444 account settings.
• Right to erasure: In certain circumstances, you have the right to request that cx444 delete the personal data it holds about you. This right is subject to any overriding legal obligations that require us to retain specific data, such as AML record-keeping requirements.
• Right to restriction: You have the right to request that cx444 restrict the processing of your personal data in certain circumstances — for example, where you contest the accuracy of the data or object to its processing.
• Right to data portability: Where processing is based on your consent or on a contract, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to the processing of your personal data where cx444 relies on legitimate interest as its legal basis, including profiling for direct marketing purposes.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

To exercise any of the rights listed above, please contact the cx444 data team at [email protected] with the subject line "Privacy Rights Request". cx444 will acknowledge your request within 72 hours and aim to resolve it within 30 days. In complex cases, this period may be extended by a further 60 days, of which you will be notified.

7 Children's Privacy

cx444 is strictly an adults-only platform. Access to the cx444 platform is limited to individuals who are 18 years of age or older. cx444 does not knowingly collect, use, or store personal data relating to children under the age of 18.

If cx444 becomes aware that personal data has been collected from a person under the age of 18, that account will be immediately and permanently closed, all associated data will be deleted (subject to any legal retention obligations), and all balances and winnings will be forfeited in accordance with our Terms and Conditions.

8 Policy Updates & Contact

cx444 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, changes in applicable law, or changes in the services we offer. When a material change is made to this policy, cx444 will notify registered players via email and/or by displaying a prominent notice on the cx444 platform for a reasonable period prior to the change taking effect.

The version of this Privacy Policy that is currently in force is identified by the effective date shown at the top of this document. We encourage you to review this page periodically to stay informed about how cx444 is protecting your personal data. Your continued use of the cx444 platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.

If you have any questions, concerns, or complaints about this Privacy Policy or about how cx444 handles your personal data, please contact us using the details below. We are committed to resolving privacy concerns fairly and promptly.

• Email: [email protected] (Subject: "Privacy Enquiry")
• Response time: cx444 aims to acknowledge all privacy enquiries within 72 hours and to provide a substantive response within 30 days.
• Postal address: Available upon request to verified account holders.

Last updated: January 2026. This Privacy Policy is written in English and the English-language version is the authoritative version for all legal purposes.